Sales Policy 

Effective Date: January 2, 2025

At BubsySkin, we strive to provide our customers with the best products and services. This Sales Policy outlines the terms and conditions that apply when making a purchase through our website https://bubsyskin.com. By placing an order, you agree to be bound by these terms.

1. Product Availability

  • Availability: While we make every effort to ensure that our products are available for purchase, product availability is not guaranteed. In the event that an item is out of stock or unavailable, we will notify you as soon as possible.
  • Pricing: Prices are listed in USD and are subject to change without notice. The price displayed at the time of your order is the price you will pay, unless there is a mistake in pricing.
  • Product Descriptions: We make every effort to ensure the accuracy of product descriptions, images, and specifications on our website. However, we do not guarantee that the descriptions or images are entirely accurate, complete, or error-free.

2. Order Process

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email serves as a receipt and confirms that we have received your order. It does not constitute acceptance of your order.
  • Order Acceptance: A contract between you and BubsySkin is formed only when your order has been processed, and payment has been successfully received. We reserve the right to refuse or cancel an order at any time for reasons such as product unavailability, pricing errors, or fraud prevention.
  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other payment options available during checkout. Payments are processed securely, and we do not store your credit card information.
  • Sales Tax: Sales tax will be applied to orders based on your shipping address. The applicable tax will be calculated and displayed during checkout.

3. Shipping and Delivery

  • Shipping Time: Orders are typically processed within 1-2 business days. Delivery times vary based on the shipping method selected and your location. Estimated shipping times will be provided at checkout.
  • Shipping Costs: Shipping costs are calculated based on the shipping method, destination, and weight of your order. You will be notified of the shipping cost before completing your purchase.
  • International Shipping: We offer international shipping, but please note that you may be responsible for additional taxes, customs duties, and fees upon delivery. These fees are not included in the product price or shipping cost and must be paid by the customer.
  • Lost or Damaged Items: BubsySkin is not responsible for any lost or damaged packages once they have been shipped. However, we will assist you in tracking the shipment and resolving any issues with the carrier. If an item is damaged or defective upon arrival, please refer to our Refund and Returns Policy.

4. Order Modifications and Cancellations

  • Order Modifications: Once an order has been placed, we may not be able to modify or change it. If you need to make changes, please contact us immediately at info@bubsyskin.com or call 423-638-7811. We will do our best to accommodate your request.
  • Order Cancellations: You can cancel your order before it has been processed for shipment. If you wish to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled, and you will need to follow our Returns Policy to return the product.

5. Promotions and Discounts

  • Discount Codes: From time to time, BubsySkin may offer promotional discounts or coupon codes. These discounts are subject to specific terms and conditions, including expiration dates and limitations on which products or categories they apply to. The discount code must be applied at checkout for the discount to be applied.
  • Limited-Time Offers: Special offers and discounts are valid only for the duration specified and may not be applied retroactively. We reserve the right to end promotions or change terms at any time without prior notice.
  • Price Adjustments: We do not offer price adjustments on previous orders or on items purchased during promotional periods.

6. Customer Responsibility

  • Accurate Information: It is your responsibility to provide accurate and complete information during the checkout process, including your shipping address and payment details. BubsySkin is not responsible for delays or errors caused by incorrect or incomplete information provided by the customer.
  • Fraud Prevention: We reserve the right to cancel or refuse orders that appear to be fraudulent, involve unauthorized transactions, or violate our terms and conditions.

7. Intellectual Property

All content on the BubsySkin website, including but not limited to text, images, logos, graphics, and product descriptions, is the property of BubsySkin and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, BubsySkin’s liability for any claim, loss, or damage arising from your use of our website or products is limited to the total amount paid for the product in question. We are not liable for indirect, incidental, or consequential damages.

9. Privacy and Security

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information when you make a purchase on our website.

10. Changes to the Sales Policy

BubsySkin reserves the right to update, modify, or change this Sales Policy at any time without notice. Any changes to this policy will be posted on our website with an updated effective date.

11. Contact Us

If you have any questions about our Sales Policy, please feel free to contact us:

BubsySkin
3380 Raver Croft Drive
Greeneville, Tennessee, United States
Phone: 423-638-7811
Email: info@bubsyskin.com

Thank you for shopping with BubsySkin! We are dedicated to providing you with high-quality skincare products and excellent customer service.